Logo Portal

The web site for AGUAS DE VALENCIA S.A., accessible through URL address www.aguasdevalencia.es allows visitors and users, residing in Spain, to access a series of services and contents related to the water supply.

The identifying data for those responsible appears below:

AGUAS DE VALENCIA, S.A.
Gran Vía Marqués del Turia, nº 19
46005 – Valencia España
NIF A-46000477

USERS
Access to and/or use of the web site for AGUAS DE VALENCIA, S.A. attributes the condition of user to those who access, if they accept, from now on, the general conditions hereby stated, as well as the special conditions that may well complement, modify or substitute the general conditions with relation to determined services or contents of the web site.

CONTENT AND SUITABLE USE 
AGUAS DE VALENCIA, S.A. guarantees that all content and services offered at www.aguasdevalencia.es respect the principle of personal dignity, that of no discrimination based on RACE, sex, religion, opinion, nationality, disability or any other personal or social circumstance. We would also include the principle of protection for the young and infants.
In the same line must promise to make good use of the contents and services at www.aguasdevalencia.es. They may never be used for illicit activities or any that may affect the public good, national defence or public health. Any use the USER makes of our contents and services must respect the above-mentioned principles of the web site owner.

UNILATERAL MODIFICATION
AGUAS DE VALENCIA, S.A. may unilaterally and without warning modify the structure and design of the web site when we consider it right to do so. We may also modify or eliminate services, content or access conditions and/or use of the web site.

ENGLISH AND VALENCIAN TRANSLATIONS
All information and documents available in translation on the web site are only for orientation and informative purposes. If there is any discrepancy between the English or Valencian version and the original Spanish one, the latter will always apply.

EXCLUSION FROM GUARANTEES AND RESPONSIBILITIES
Access and use of the site at www.aguasdevalencia.es are under the unique and exclusive responsibility of the USER. 
AGUAS DE VALENCIA, S.A. does not guarantee or take responsibility for any damages of any nature arising from the following circumstances:
1. Lack of continuity in the performance of www.aguasdevalencia.es, as well as any problems with the pages contained within the web site. 
2. The lack of usability, suitability or worth of the services offered at www.aguasdevalencia.es, concerning the results and expectations of the USER.
3. The existence of virus or programmes appearing in the USER’s computer terminal or virus present in the services offered by third parties through www.aguasdevalencia.es.

DURATION
The duration of the contents to be found on the web site and the services offered therein are indefinite.

Without prejudice to the above-mentioned, AGUAS DE VALENCIA, S.A. reserves the right to interrupt, suspend or end the web service or any of the services that might be minimally alluded to under our third condition.

COPYRIGHT AND INDUSTRIAL PROPERTY
Copyright and industrial property rights within the web site at www.aguasdevalencia.es, including graphic design and information codes, as web as registered names, brands and distinctive signs are the property of AGUAS DE VALENCIA, S.A., unless the very same indicate otherwise.
Any reproduction, distribution, marketing or transformation of contents without the express consent of the authors constitutes a breach of copyright and industrial property laws.

JURISDICTION AND APPLICABLE LEGISLATION
The Conditions of Use here contained will be subject to Spanish legislation.
In the case of any discrepancy or disagreement over the interpretation or application of these Conditions of Use or over the contents of the Web site in general, AGUAS DE VALENCIA, S.A. and the USER, expressly renouncing any other corresponding legal system, will be subject to the Courts and Laws in the area of residence of the USER. If the USER resides outside of Spain, AGUAS DE VALENCIA,S.A. and the USER, expressly renouncing any other corresponding legal system, will be subject to the jurisdiction of the Courts of Valencia. 

RIGHT OF ACCESS
Through access to the Virtual Office via digital certificate or the electronic ID can view their personal data concerning the treatment of customers.
If you do not have digital certificates or electronic ID can exercise this right of access by writing to Customer Service in Gran Vía Marqués del Turia, nº 19 (46005 Valencia). 
 

RIGHT OF CORRECTION

Through access to the option of Personal Data found in the virtual office, can rectify their personal data concerning the treatment of customers.
If you do not have digital certificates or electronic ID can exercise the right to correction by writing to Customer Service in Gran Vía Marqués del Turia, nº 19 (46005 Valencia). 
(46005 Valencia). 
 
 

RIGHT TO OPPOSITION

Please note that under Article 34 of RD 1720-2007 Development Regulation of the Law 15/1999 on the treatment of customer data in the manner in which it is carried out is not to apply the right of opposition, though whether that law applies to the cancellation.
 

RIGHT OF CANCELLATION
By the option of "Cancellation of data" may request the cancellation of its data for the treatment of customers, which is possible only if all their business relationships with the company are completely finished and resolved. The cancellation will result in the blocking of the data, retained only available to the authorities, judges and courts, to the attention of potential liabilities arising from the treatment. You'll be notified of response from the company in that regard.
If you do not have digital certificates or electronic ID can exercise the right of cancellation by writing to Customer Service in Gran Vía Marqués del Turia, nº 19 (46005 Valencia).

AGUAS DE VALENCIA, S.A.